Languages English Education College/CEGEP Experience 1 year to less than 2 years Work setting Private company, corporation or industry Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Experience and specialization Computer and technology knowledge MS Office MS Windows Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Sitting Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Organized Ability to multitask Time management Benefits Other benefits Paid time off (volunteering or personal days) Parking available

Company Email:iyeung@walterproducts.com