• The role involves developing and maintaining applications on Azure for stability, security, and scalability. • Collaboration with stakeholders is vital to deliver secure services. Support for existing applications, troubleshooting, and compliance with organizational policies is key. • Strong technical skills in C#, .Net, Azure, HTML/CSS/JS, SQL, SharePoint, and API design are necessary. • Excellent communication skills are essential. Purpose of Position: The IT Development and Support Analyst role focuses on creating and maintaining front-end and back-end applications for digital services. Applications are designed for usability and security, with a strong emphasis on Azure Application Services to minimize server usage. Collaborating with project managers and business analysts, the role ensures the delivery of high-quality, secure services critical to internal operations and the legal industry. Additionally, the role provides support for existing applications and code in the production environment, with a focus on security and compliance. Responsibilities and Duties: • Support application services and key platform configurations for performance and security. • Focus on .Net/C# for Azure app services and related products, utilizing various web programming skills for front-end design. • Develop web forms/portals considering business requirements and user experience. • Conduct bug fixes on Azure app services and other technologies. • Set architectural application design and development standards, reviewing stability and security regularly. • Ensure application modules/services are accessible only through secure interfaces. • Assist in problem management, incident handling, and support IT and business strategy compliance. • Provide Level 2/3 application support, manage application availability, capacity, and event management. • Work on application maintenance plans and update technical/user documentation. • Review services continually to ensure enterprise-class standards and play a key role in service transition and IT change management. • Support a collaborative team environment, standardizing and improving services, and sharing troubleshooting knowledge across IT. Qualifications and Relevant Experience: • Tertiary degree in Computing Science or similar. • 5+ years' experience in C#/.Net, 3+ years in Azure App services, 2+ years in Azure B2C and Azure DevOps. • Proficiency in HTML/CSS/JS, SQL, and SharePoint, with strong knowledge of API design and building services. • Ability to produce Web Architecture Maps and documentation, understand emerging technologies and IT security products, and troubleshoot web server technical problems. Competencies and Skills: • Proven problem-solving ability, strong customer service, and time management skills. Personal Attributes: • Ability to work independently, with initiative and prioritization skills. • Focus on end-user needs, excellent communication, confidentiality, integrity, and a 'can-do' attitude with attention to detail. This role is Permanent. It is Sydney CBD based following a Hybrid working structure.

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