Full job description At Finish Master, we offer challenging and rewarding career opportunities and are proud to be Canada’s leader in the distribution of automotive parts, tools and equipment to the automotive aftermarket. Our culture is built on professional excellence, collaboration, innovation and entrepreneurialism. We provide the tools and opportunities to help our people develop to their full potential. Your role is important: You will be responsible for establishing and maintaining excellent relationships with customers by providing courteous, efficient and professional delivery service in a safe and timely manner. Your main responsibilities: Prepare and complete orders for delivery verify invoices to ensure that order is exact, may assist with picking parts for orders Examine the condition of the merchandise at delivery or prior to accepting delivery, examine the condition of the merchandise with the customer and have customer sign-off on delivery Organize daily pick-up of customer cores, returns and warranties without disrupting delivery efficiency Accurately record all deliveries and pickups, ensures proper paperwork accompanies all customer cores, returns and warranties while complying with customer service delivery strategies Comply with electronic delivery principals and standards Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager Check daily fluid levels of the vehicle, the tire condition and ensures cleanliness inside and outside the vehicle Comply with all rules and regulations of the road at all times Checks-In with Dispatcher and/or Store Manager on delivery progress/delays Participate in cycle count programs and annual physical inventory May assist with customer service activities within store location, assist with keeping store in a neat and orderly manner including stocking of shelves Essential qualifications: No experience required Must have a valid driver's license and a clean driving record Possesses high interpersonal skills in order to develop and maintain working relationships Able to lift equipment up to 50 pound About Finish Master: Finish Master fosters and welcomes diverse teams and ideas: ideas that are new, different, and game-changing. We aim to build a culture where difference is valued, every team member has a seat at the table, and all voices are heard. It is thus our mission to attract and cultivate diverse perspectives by empowering our people to bring their authentic selves to work every day. We are committed to continuous improvement, and a diverse and inclusive workplace for all. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Accommodations are available upon request for candidates engaging in the interviewing process. Why Bumper to Bumper? We are a Canadian company in Boucherville, QC, part of the LKQ Group – North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers operating in Canada under the Bumper to Bumper® banner. More than just a brand, Bumper to Bumper is a team of passionate individuals. With a fresh vision and a recently reinvigorated leadership team, collaboration is at the core of our success. Join us to be part of a growing company and contribute to our ongoing success in the automotive industry. Bumper to Bumper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Long live your career at Bumper to Bumper!
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