Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Computer hardware or software retailer/wholesaler Level of expertise Engineer Responsibilities Tasks Give access to computer networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Manage incidents Supervision No supervision responsibility Experience and specialization Computer and technology knowledge Desktop publishing software Software development Type of experience Call centre Additional information Transportation/travel information Own transportation Valid driver's licence Travel expenses paid by employer Work conditions and physical capabilities Fast-paced environment Attention to detail Own tools/equipment Computer Internet access Cellular phone Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Judgement Organized Team player Ability to multitask Benefits Health benefits Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits Financial benefits Bonus Group insurance benefits Life insurance Mileage paid Registered Retirement Savings Plan (RRSP) Long term benefits Long-term care insurance Maternity and parental benefits Other benefits Deferred Profit Sharing Plan (DPSP) Free parking available Paid time off (volunteering or personal days) Team building opportunities Parking available Wellness program

Company Email:recrutementbbarecruiting@bba.ca