AVI Health & Community Services (AVI) is a multi‐disciplinary community-based organization providing HIV, hepatitis C, harm reduction and mental health services on Vancouver Island. AVI works within a social justice and health promotion framework to ensure equity and access to services for all. In the North Island, AVI provide services in the Comox Valley on the lands of the K’ómoks First Nation and in Campbell River on the lands of the Wei Wai Kum First Nation. Current programs include harm reduction education and distribution, positive wellness, health promotion and prescribed safe supply (PSS) with a mental health crisis team to be launched later this year. JOB POSITION DETAILS: This Human Resources Manager is a leadership role, working within a unionized (BCGEU and BCNU) workplace environment. This role will ensure that the teams in Campbell River and Comox Valley have the human resources, tools, support, and guidance they need to grow and meet the evolving needs of the organization. Reporting to the Human Resources Director, the Human Resources Manager is responsible for the management and administration of Human Resources services in the Courtenay and Campbell River offices. The responsibilities of this positions include: Human Resources strategy and workforce planning, full-cycle recruitment, onboarding and orientation, employee relations, coaching of staff and leaders, training and development and occupational health and safety and wellness. The Human Resources Manager will work as part of AVI’s Human Resources Department ensuring alignment of human resources policies, procedures and processes with AVI’s vision, mission, and values. The Human Resources Manager supports staff who hold multiple, intersecting identities including (but not limited to) people who use/d drugs, people who navigate their own mental wellness daily, people with lived/living experience of HIV and hepatitis C, and LGBTQ2S+ people - from a sex positive, person centered and harm reduction-based approach. As part of the management team of AVI, this role requires leadership competencies, respectful communication skills and the ability to successfully collaborate as part of a team. The candidate will work from a relational perspective to uphold AVI’s harm reduction, social justice, trauma-informed care and cultural humility values. This position is critical to ensure a supportive and empathetic working environment for all staff. KEY DUTIES AND RESPONSIBILITES General Human Resources: • Manages a range of human resource programs and initiatives, ensuring alignment to AVI’s vision, mission and values. • Maintains and interprets employment policies, procedures and processes to leadership and staff • Adheres to and provides knowledge of BCGEU and BCNU Collective Agreements as well as applicable local municipal, provincial and federal employment and human right laws • Responds to internal and external HR related inquiries or requests and provide assistance • Ensures legal compliance with all applicable local municipal, provincial and federal employment laws • Delivers key human resources programs and projects such as diversity, equity and inclusion, decolonization, policies and procedures and occupational health and safety • Maintains all human resources policies and procedures, ensuring compliance with relevant standards, legislation and collective agreement provisions. Recruitment, Selection and Hiring • Manages full cycle recruiting process including job posting, screening, interviewing and hiring, ensuring processes are aligned in the North Island with the other parts of AVI • Identifies recruitment strategies and provides support in relation to the recruitment and selection process, including creating or revising job descriptions, job posting for the North Island • Aligns all job posting and hiring processes with the relevant BCGEU and/or BCNU Collective Agreement(s) and provides advice to hiring manager(s) through the hiring process • Manages job postings, including posting in several places, finding new recruitment opportunities and keeping track of expiry dates. • Screens applications before sending to the hiring manager(s). • Assists the hiring manager as needed with scheduling and participating (as needed) in interviews and completing reference checks • Administers the new hire process, including requesting employment contracts, preparing on-boarding packages, assisting new hires with the completion of their employment package and ensuring all documents are completed and returned to payroll in time for their first pay in new role. Employee and Labour Relations • Provides guidance, coaching and support to supervisors and staff • Provides support and insight about AVI’s policies and procedures, the Collective Agreements, AVI’s culture. • Leads human resource processes around workplace challenges, investigations, terminations, grievances, and other sensitive employee issues • Serves as a resource to employees in all aspects of the employment relationship • Advises supervisors and employees on the interpretation of AVI policies, procedures and processes, laws and regulations and Collective Agreement • Supports all programs to meet the requirements of the BCNU and BCGEU Collective Agreements and with Health Employers Associated of BC (HEABC) • Maintains relationships with union representatives (i.e. shop stewards and staff representatives) • Supports supervisors and staff with regards to leaves (ex: medical, education, general unpaid leave of absence, compassionate care leave, etc.), around leave options, leave specifics, payroll and benefit implications, etc. Ensures that payroll is updated as needed on new information around leaves, needs for ROEs, etc. • Support staff through WorkSafe and Long-Term Disability (LTD) claims, submit WorkSafe and LTD claim forms and work with staff on the details of their benefits and updates payroll and the finance team as needed on these items. • Leads investigations, conflict resolution and grievance processes • Supports supervisors through the disciplinary process, including drafting letters of expectation, warnings and termination SKILLS AND ABILITIES • Has a positive, empathetic and relational approach, flexible, and enjoys working in a dynamic and informal workplace. • Excellent interpersonal skills including the ability to coach and mentor staff, facilitate conflict resolution, foster empathic communication and demonstrate clear boundaries • Ability to establish and maintain positive working relationships, both within the agency and in the community • Demonstrated ability to interpret and make decisions in accordance with human resource policies and procedures, collective agreements and labour legislation. • Ability to effectively collect, interpret and summarize data and legal requirements. • Be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information • Demonstrated experience providing confidential and professional support to supervisors • Be able to prioritize and plan work activities as to use time efficiently and meet tight deadlines under pressure. • Demonstrated ability to be flexible and versatile in a changing work environment while maintaining effectiveness and efficiency • Ability to communicate effectively across different mediums, including using standard computer programs (e.g. Zoom, Word, Excel, Outlook, Teams). • Ability to analyze and resolve problems. • Ability to apply sound judgement: stay grounded and use creativity, flexibility, and assertiveness when working through complex and sometimes urgent situations.

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