Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 year to less than 2 years Work setting Computer hardware or software retailer/wholesaler Telecommunications industry Consulting firm Responsibilities Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Perform Web-server backup and recovery operations Supervision No supervision responsibility Credentials Certificates, licences, memberships, and courses Information Systems Professional (ISP) Experience and specialization Computer and technology knowledge Android IBM AS/400 iOS JavaOS Networking software Networking security Servers Enterprise Applications Integration (EAI) Security software JavaScript Wireless networks WordPress Benefits Health benefits Dental plan Health care plan Financial benefits Bonus Night shift premium Long term benefits Maternity and parental benefits Other benefits Free parking available Team building opportunities Parking available Travel insurance Wellness program

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